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Europe · UK · UAE ⇄ Hong Kong
Tax-Included Cross-Border Shipping Made Simple

HKG Ship specializes in Europe, UK and UAE logistics, offering package forwarding, proxy shopping, and import & export solutions — making international shipping easier & affordable.

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You shop. We receive. We consolidate and repack your parcels for shipping.
Order from multiple stores and combine everything into one shipment — simple and flexible.

Consolidation Shipping Process

Please make sure all your parcels are shipped to the address below:
Flat A09, Block A, 18/F, Wing Yip Street, Wah Wing Industrial Building, Kwai Chung, NT

Company / Person: HKG Eurasian Group

Contact Number: +852 62052773

You can place your order on HKTVmall, Taobao, JD.com, or any other shopping platform.

Send the package to our Hong Kong warehouse.

Select your destination country on this page.

Upload the screenshot of your purchase order
(Checkout at 0-price option — this step is only for submitting your details.)

Once your parcels arrive, We will repack everything into one box, then measure the actual & volumetric weight.

You will receive an email with a payment link for the final consolidation shipping fee.

EU / Schengen / UK / UAE Tax-Included Shipping

Things you need to know before you ship

What is volumetric weight? Why is it used?

Shipping fees can be charged based on actual weight or volumetric weight,
especially for items that are large in size but light in weight.

The volumetric weight is calculated as:

📦 Volumetric Weight (KG) = Length × Width × Height (cm) ÷ 5000

We will compare:
    •    Actual Weight
    •    Volumetric Weight

The higher value will be used as the final chargeable weight.

📌 Weight Rounding Policy:
    •    Shipments weighing less than 0.5 kg will be charged as 0.5 kg
    •    Billing is calculated in 0.5 kg increments thereafter

 

This follows standard international logistics practices to ensure fair shipping costs based on the space your parcel occupies.

Prohibited & restricted items

1. Dangerous Goods
    •    Flammable liquids (alcohol over 24%, perfumes, nail polish, sprays)
    •    Aerosols / pressurized gases / Explosives (matches, fireworks)
    •    Corrosive substances, Toxic or radioactive materials

2. Cash & High-Value Items
    •    Cash, cheques, currency, Gold bars

3. Counterfeit & Intellectual Property Violations
    •    Fake / replica branded items

4. Weapons & Hazardous Tools
    •    Knives, swords
    •    Stun guns, pepper spray, Airsoft guns, BB guns

5. Strong Magnetic Items
    •    High-strength magnets
    •    Speaker components, motor magnets

How do I know the final shipping fee?

Simply upload your purchase screenshots and submit the form (checkout at 0 price).
We will weigh your parcel and calculate the shipping fee based on the rate of your selected country.
You will then receive a payment link via Email.
Once payment is completed, your shipment will be arranged immediately.

How long does it take to receive my parcel?

Usual delivery timeline (may vary depending on flights & customs):
    •    Hong Kong → EU warehouse: approx. 3–5 business days
    •    EU warehouse → Your address: approx. 2–4 business days

📦 End-to-end tracking is provided.
Most customers receive their parcels within 5–9 business days in total.

How is the delivery arranged? Will it be missed?

Once your shipment arrives in your country, it will be handled by local courier delivery.
You will receive:
    •    SMS / WhatsApp delivery notification
    •    Or a direct call from the courier

If you are not home, you can reschedule or choose a pickup point.
 

What happens if my parcel gets lost?

 Every shipment includes basic transportation coverage:
    •    We will open an investigation with the logistics provider
    •    If confirmed lost, compensation will be issued based on your declared value / purchase proof (compensation limit varies by country)

Just provide your purchase screenshot — we will handle the rest.

Is tax included?

Yes. For UK, Schengen Area & all EU countries, taxes & duties are fully included (DDP – Delivered Duty Paid).
You won’t need to pay any extra VAT or customs fees upon delivery.

Do you charge storage fees? How long is the free storage period?

We provide 10 business days of free storage, starting from the day your first parcel arrives at our Hong Kong warehouse.

After the 10-day free period, a storage fee of  HKD 20 or its equivalent in other currencies per day will be charged.

To avoid additional fees, we recommend consolidating your parcels as soon as possible and submitting your order screenshots before all items have arrived.

Choose your destination country & click the flag

our services

Parcel Receiving Service

When shopping online, simply use your dedicated warehouse address and we will receive the parcels on your behalf.

Instant Notification Upon Arrival.

Once your order arrives at our warehouse, our staff will check the shipment and update the status. You will be automatically notified whether the order has arrived in full or partially.

Flexible Parcel Consolidation

If your orders arrive at different times, you can choose to ship them separately or wait until all items arrive. You may also combine multiple orders into a single shipment.

Repacking for Safer International Shipping

Most online shopping packages are not suitable for international forwarding. Our warehouse team will repack your parcels to provide better protection and help reduce shipping costs.

Multiple Currency Online Payment

Our system supports multiple currencies including HKD, EUR, GBP and other major currencies. Customers can choose their preferred payment currency with clear and transparent pricing.

Full Shipment Tracking

All shipments come with a tracking number, allowing customers to easily monitor the delivery status from dispatch to arrival.

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our company

Europe - Poland

Alright Holding PL Sp. z oo
77/222, 31-153 Kraków, Polska

info@hkgship.com

NIP: 6793316912

KRS: 0001142104

REGON: 540405339

Hongkong
HKG Eurasian Group
Room A09, Block A, 18th Floor, Wah Wing Industrial Building, 14-20 Wing Yip Street, Kwai Chung

info@hkgship.com
+852 6205 2773

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By subscribing, you agree to receive our promotional messages via email. You can unsubscribe at any time using the link in any of our marketing emails, or request access, correction, or deletion of your information.

For more details, please see our Privacy Policy.